We get lots of questions about our Jungle Room services and we are happy to answer them for you.

WHAT IS YOUR COVID POLICY?
With allergy season in full affect, many of us will have some seasonal congestion. But with Covid 19 and it's variants still being a threat, it is required that you test negative before coming in if you are having symptoms. Masks are not required but your practitioner will be masked during treatment.

HOW MUCH NOTICE IS REQUIRED TO CANCEL OR RESCHEDULE?
We understand things come up.
Please communicate ASAP if you are unable to keep your appointment.
48 hours or sooner is appreciated so that we can try and fill your spot but 24 hour notice is required to avoid being billed. Emergencies and positive Covid tests are exceptions.

SHOULD I WASH MY FACE PRIOR TO MY FACIAL?
Sometimes it's just not possible and that's okay! But if you have the option to do so, showing up makeup-free with a fresh and clean face is best. We'll take care of the rest.

CAN I ADD ON TREATMENTS DURING MY SESSION?
If you are able, please book your add ons online or send a note with your appointment letting us know what you'd like to add on. We will do our best to accommodate any last minute add-ons given the time we have. We have lots of wonderful options to choose from.

HOW OFTEN SHOULD I REBOOK?
As often as you like! But depending on your skincare needs, 2-4 weeks is customary. Since our products are plant based, they are gentle on your skin but we also offer other skin therapies to help achieve the results you want. We give deep discounts for our regular clients so make sure to take advantage of those.

WHAT IS CUSTOMARY FOR GRATUITY?
Show your love! What to tip for a facial is much like tipping a server at a restaurant. A 20% tip is good, but base it off the provider's performance and feel free to do more if the service was exceptional. We do our best to make self-care accessible and affordable, but if you can do more please do! It means a lot to a small business.

CAN I SHOP AFTER MY APPOINTMENT?
We love that you love plants as much as we do! We always open our plant shop up to our clients so please feel free to shop around before or after your appointment if time permits.

CAN I LEAVE A GOOGLE REVIEW?
You sure can! We love reading them and Google reviews are our favorite compliment as they really do help small businesses like us in getting the online recognition we need to keep going.
Just Google us. Thank you!



MORE QUESTIONS?
CONTACT US HERE.